Frequently Asked Questions
What Are Custom Jerseys?
Custom on-field style jerseys are a more affordable option for autograph seekers. These jerseys do not have any brand name or tags and are made in the Philippines. They feature stitched on names and numbers and are made to look very similar to the on-field jerseys that the players wear. These custom jerseys are very commonly used in the memorabilia industry.
What Authentication Companies Do You Use?
We have a great relationship with James Spence Authentication (JSA) who we have in house to authenticate items often. We also sell items with authentication from companies such as Beckett, PSA/DNA, Fanatics, MLB, Tri-Star, Upper Deck, Steiner Sports, Schwartz Sports, Radtke Sports, Lojo Sports, Leaf, Stacks of Plaques, Hollywood Collectibles, Total Sports Enterprises, Online Authentics, Panini, USA Sports Marketing, SGC, Pro Player, JP’s Sports & Rock Solid Promotions, AI Verified, Mead Chasky Sports, Five Star Grading, All World Memorabilia and the Patriots Alumni Club/Diamond Legends. We will only offer items with authentication from these companies. We do not support the “auction house letter of authenticity” process which causes the buyer to then have to pay more for authentication and have the risk of an item not passing authentication. Every item we offer comes fully authenticated so there is no doubt of its authenticity. Game used items must have authentication from PSA, Mears, Dave Miedema or John Taube.
Are There Reserves?
The only auction format that has reserve prices is the MVP Auction.
How Does The 10 Minute Rule Work?
The 10 minute rule is in effect once the countdown clock is under 10 minutes. The 10-minute rule pertains to each lot individually and each lot will close after 10 minutes without a new bid on that lot. If a bid is placed, the 10-minute timer will be reset for that lot. Example: If a bid is placed at 10:53, the remaining time left on the clock will reset from 7 minutes to 10 minutes and will then be set to close at 11:03. Once zero bids are placed for a consecutive 10 minutes, the lot will close.
Do You Use Stock Images?
Not often. If a stock image is used, it will be clearly stated in the description of the item.
Can I Cancel My Bid?
Once a bid is placed, it cannot be retracted. All bids are final.
Can I Return An Item?
Items damaged during transit or items inaccurately described will be eligible for return within 31 days from the auction ending. Due to the nature of the auction, items that are accurately described are not eligible for return.
Can I Come Pick Up Items I Have Won and Paid For In Person?
Yes, during checkout, residents of Arizona will have the option of “local pick up”. We will do our best to have your items ready when you arrive. *We offer framed jerseys which may be shipping from our framer in Pennsylvania. Please see the description of any framed jersey to see if the item is located at our framer or at our warehouse.
Do you ship outside of the United States?
The only country we ship to outside of the US is Canada. If you are having items shipped to Canada, please keep shipping costs in mind when bidding and that we will only ship via USPS, DHL or FedEx all depending on the value and size of the package. If you would like a shipping estimate on an item shipped to Canada, please email us before placing a bid.
If I Have Other Questions, Where Can I Get Answers?
Please Contact Us and we will get back to you ASAP.